- Last Updated on Thursday, 19 March 2015 15:57
The Department of Consumer Protection fights hard to ensure a fair and equitable marketplace for consumers. Check our office hours and if you need assistance, call us at (914) 995-2155.
Find a home contractor
Read our tips on how to select a contractor. Do your homework before you hire a home improvement contractor. Check whether your contractor has any outstanding judgments or liens filed against their business. Find out if the contractor is licensed and avoid hiring renegade renovators.
Plumbing and Electrical Licenses
Plumbers and electricians must obtain a trade license in order to work in Westchester County. Check licensing information for Plumbers and Electricians or call (914) 995-2657 if you need additional details.
Beware of scammers pretending to represent Internal Revenue Service
Internal Revenue Service's consumer alert provides taxpayers with additional tips to protect themselves from telephone scam artists calling and pretending to be with the IRS.
Check out our comprehensive financial education section, with the downturn in the economy and the housing crisis you may find helpful information.
Another initiative is Senior Crime Busters. This one-hour, elder fraud protection program, which is available to your group, provides tips on how seniors can stay safe and avoid financial exploitation. Senior citizens should also beware of the "grandson" scam.
We have so much going on:
- Home improvement contractors are #1 on our “Top 10 List” of consumer complaints. We continue to crack down on unlicensed contractors, enforcing a law that allows the county police to seize the assets of these contractors.
- First-time home improvement applicant must pass a written exam prior to submitting a license application.
- Looking to join a health club? Read our tips before you sign up.
- Take simple steps to avoid A.T.M. fraud.
- Home heating oil information.
- Westchester County Local Law (4723-2011) adopted by the Westchester County Board of Legislators effective June 9, 2012, requires that gasoline retailers who offer “two tier” pricing (cash price vs. debit/credit price) to display all tiers of pricing when utilizing street side price signs.
- Gas saving tips can help you alleviate the pain at gas stations.
- Energy efficiency measures can help you save on energy costs and protect the environment.
- Changes to the item pricing law will protect consumers and offer business relief from price marking every item individually. Amendments allowing for waivers of the county’s item pricing law took effect on June 27, 2010.
- Business owners can complete an item pricing waiver application and forward it to the Department of Consumer Protection.
- Read about consumer protections under the Credit Card Accountability Responsibility and Disclosure Act of 2009 (“CARD”).
- County restricts sale and use of phosphorous fertilizer.
- Phosphorous fertilizer law has specific requirements for landscapers and persons and businesses which sell fertilizer.
- File a complaint online or by mail in English or Spanish if you have a problem.
- Vea información en español.